All orders are processed within 3-5 business days and shipped out using a fully tracked courier service.

Please allow 10-15 business days for delivery*

* PLEASE NOTE: Due to the worldwide pandemic, some orders are experiencing shipping delays. The prioritization of medical and other essential supplies, the grounding of almost all commercial flights (which is putting tremendous strain on currently available shipping options and a significant reduction in staff numbers may result in packages arriving outside of the stated time frames

Once an order is on its way, you will be sent a shipping confirmation email containing your tracking number so you can keep an eye on progress.

You can also check the status of your order using our order tracking page here.

Tracking information can take a few days to appear.

If you don't see any tracking updates (or see 'tracking does not exist') please do not worry. It can take a few days for the system to update with the courier's information.

If after 20 business days from your order date, you still cannot see any updates please contact us at sales@dukeanddaisystore.com and we'll help you out :)